Document FAQ/KB

How Do I Know If/When a Client Has Opened a Sent Document?
Yes, the sender can see when a client has opened a document, without needing to contact the client directly. This information is visible only to the sender...
Wed, 28 Oct, 2026 at 4:23 PM
How to Restore a Previous Revision?
To can restore a previous revision of a document. Steps to restore a revision Open the document. At the top, you'll see the revision icon. Cli...
Wed, 28 Oct, 2026 at 4:17 PM
How to Apply Different Fonts to Different Sections of the Same Document
Yes, a single document can use as many fonts as you like. A font applies only to the text you select, so one paragraph can use one font and the next paragra...
Wed, 28 Oct, 2026 at 4:23 PM
Can I Undo a Change in the Editor?
Yes. When you are working in the editor and delete something by mistake, you can undo it using the keyboard. 1. How to Undo a Change Use this any time y...
Wed, 28 Oct, 2026 at 4:50 PM
Can I See Who Last Edited the Document and When?
Yes. You can see who has edited the document and when the last edit was made from the document's Activity. Once the document has been sent, Activity als...
Wed, 28 Oct, 2026 at 4:26 PM
How Do I Test Merge Tag Output Before Sending a Document?
Yes, you can test merge tags before sending the document by using Preview. If your document contains merge tags, such as the client name and the document ow...
Wed, 28 Oct, 2026 at 4:31 PM
How Do I Manually change the status of document?
We can mark a document status to Won/lost/expired/shared manually. How to Manually Mark a Document as Won Go to the Documents module. Open the Documents...
Wed, 28 Oct, 2026 at 4:29 PM
How do i force cancel the document?
If a document is in the signature process, you can cancel the signature by using Force Cancel Signature. This cancels the signature process for the document...
Wed, 28 Oct, 2026 at 4:41 PM
How Do I Enable the Document Amount Summary?
You can enable the Document Amount Summary from the Payments option in the editor. It shows the combined summary of all the quote blocks in your document in...
Wed, 28 Oct, 2026 at 4:50 PM
How Do I Add a Cover Image to a Document?
To add a cover image, use the Cover Image option at the top of the editor. Choose your image, switch it to full page, and set it as the cover. The image the...
Wed, 28 Oct, 2026 at 4:43 PM