FAQs

How to add a new user in Zomentum Connect account?
You can add multiple users to your account and invite your colleagues and team members to join you. Each team member can then access all Zomentum Connect fe...
Wed, 20 Sep, 2023 at 4:05 AM
How to reset passwords in Zomentum Connect?
Go to https://app.goolash.io/user/password/reset. Enter your email address and click on the Forgot password button. An email would be triggered sim...
Mon, 23 Jan, 2023 at 10:04 AM
How to create a zomentum connect account?
Go to https://www.zomentum.com/license-reconciliation and click on Get Started for Free. Sign up using your name and email address and currency ...
Wed, 21 Jun, 2023 at 8:48 AM
Can I Change the Date Format for my Documents to MM/DD/YYYY?
You can make changes to the date format from Settings. You have a couple of formatting options available.  1) You have to go to Settings > Account. ...
Mon, 2 Jan, 2023 at 7:14 PM
How is total calculated in my Quote?
Total calculation in the Quote block - The Total amount is calculated based on the sum of all individual product prices, implementation cost and sales tax  ...
Sun, 1 Mar, 2020 at 4:06 PM
How do I edit Quantities in my Quote?
Editing Quantities in Quote block  To be able to edit quantities within the quote block, click on the  Hamburger icon  at the top right corner of your qu...
Sat, 27 May, 2023 at 5:38 AM
Microsoft Authentication FAQs
TABLE OF CONTENTS Error: Customer tenant is Not Consented Error code: Authorization_RequestDenied Error Code: Request_BadRequest Error Code: Authent...
Tue, 12 Dec, 2023 at 5:31 AM
Autotask Error: Default Quote location not found for the account
Problem Description In some cases, when attempting to sync an opportunity with AutoTask, you might encounter a situation where the opportunity syncs succes...
Thu, 18 Jan, 2024 at 8:23 AM
Why are my Products from Autotask not Syncing to Zomentum?
You might have come across situations where none of your products are syncing from Autotask to Zomentum. Or maybe only Service and Bundle items are syncing ...
Fri, 21 Jun, 2024 at 2:50 PM
Why are the Line Items under Connectwise Opportunity Getting Duplicated?
If you ever come across a situation wherein the line items pushed from a quote in Zomentum to Connectwise are getting duplicated, kindly check for the follo...
Thu, 18 Jan, 2024 at 8:26 AM