FAQs

How to enable 'Use Revenue/Cost of Documents' by default?
While creating an opportunity, you may want the cost and revenue figures generated from the linked document to populate the revenue fields and margin. In or...
Thu, 18 Jan, 2024 at 6:56 PM
Error: 'Invalid Status' while syncing an opportunity to HaloPSA
The integration between Zomentum and HaloPSA is set-up such that entities sync between the platforms in real time.  However, while pushing an opportunit...
Thu, 18 Jan, 2024 at 6:58 PM
How to reset password or MFA for a user in Zomentum?
If a user is unable to access their password or Multi-Factor Authentication (MFA) code, an admin user can reset the password or MFA for that particular user...
Tue, 10 Sep, 2024 at 12:26 PM
How to Sign a Document: A Step-by-Step Guide
Once the document is sent to the recipients, they will need to sign it following these simple steps. This guide explains how to sign the document, fill in a...
Mon, 23 Dec, 2024 at 8:52 PM
Currency Support
This document describes the currencies supported in Zomentum Payments. Zomentum Payments currently only supports single-currency payments. The default c...
Wed, 5 Jul, 2023 at 11:37 AM
Splitting Invoices Into Multiple Payments
This document provides information about splitting payments in Zomentum Payments. Zomentum does not handle split payments. To collect multiple payments,...
Tue, 5 Mar, 2024 at 4:01 PM