FAQs

Why Product type: 'Other' is imported into Zomentum?
Zomentum supports 5 product types (listed below) when data is synced upstream or downstream to the PSAs that don't support the same, they will be rec...
Sat, 27 May, 2023 at 6:54 PM
What is Zomentum?
Zomentum is a platform that streamlines and accelerates MSPs by handling their CRM, Quoting and Client Management all in one location. What you can do o...
Sat, 27 May, 2023 at 4:17 AM
GDPR at Zomentum
We at Zomentum are very earnest about protecting the privacy of our partners. Zomentum has taken steps to comply with the European General Data Protection R...
Tue, 7 Dec, 2021 at 6:42 AM
How to merge two duplicate clients in Zomentum?
Sometimes you may find duplicate records of the same company created as separate clients in Zomentum.  If you have no opportunities or documents u...
Mon, 30 Jan, 2023 at 6:51 AM
How to Bulk delete/update - Opportunity/Product/Client/Document?
Go to Opportunity List view Bulk-select the opportunity→ to update/delete. Similarly, we can update documents/products/clients from the list vie...
Fri, 26 May, 2023 at 6:39 AM
How to use browser spell check (right click context menu)
Due to limitations of the document text editor in Zomentum, the ‘right-click' context menu is used for editor-specific functions, e.g. table editing. ...
Wed, 13 Jul, 2022 at 4:54 AM
How to assign order of signature in a document?
Once you have added at least two signature blocks and assigned recipients to them, you will be able to modify the order of the signees using the recipients ...
Tue, 25 Oct, 2022 at 9:54 AM
How do I limit the quantities for the product that can be added to the quote?
Once the quote is created, you may either decide on the quantity for the product or let the end client decide the quantity. You can still maintain an up...
Wed, 11 Jan, 2023 at 5:11 AM
How do I set the setup fee for products in a quote?
For certain services and products, you may add setup fees along with the selling price for the product.  After the product is added to the Quote and...
Fri, 26 May, 2023 at 7:00 AM
How to add an overall discount to the final total of a quote?
With the option of directly adding an overall discount to the final amount in a quote being unavailable, the next best option is to create a product tit...
Fri, 25 Aug, 2023 at 6:59 AM