To sync Microsoft CSP/NCE license information with Zomentum Connect, You need to connect your Microsoft Partner account. Make sure the account you want t...

We are aware that Microsoft sometimes uses the same license SKU for nonprofit organizations as they do for commercial licenses. With the Autask service ...

In Zomentum Connect, when the tenant serving the end user does not appear in the Contract overview, the following error message is displayed:  Access de...

Microsoft has announced a change in how customers purchase and manage their licenses through their Cloud Solution Provider (CSP) Program. The program is cal...

With Microsoft NCE it is possible that you have multiple subscriptions with different renewal dates for the same end customer.     To manage subscriptions...

Zomentum Connect connects with Microsoft CSP to update all the contracts 6 times a day. On rare occasions, we receive a timeout from the endcustomers Mi...

    In order to rectify this, we need to check if the MSP still has access to the end customer's tenant. Please follow the below steps to check t...