Microsoft

Connect your Microsoft partner account.
To sync Microsoft CSP/NCE license information with Zomentum Connect, You need to connect your Microsoft Partner account. Make sure the account you want t...
Fri, 8 Jul, 2022 at 8:55 AM
Manage Microsoft not for profit licenses
We are aware that Microsoft sometimes uses the same license SKU for nonprofit organizations as they do for commercial licenses. With the Autask service ...
Mon, 28 Feb, 2022 at 2:08 PM
Error: Access denied. You do not have permission to call this a tenant or your tenant is not visible in the overview.
In Zomentum Connect, when the tenant serving the end user does not appear in the Contract overview, the following error message is displayed:  Access de...
Wed, 25 Jan, 2023 at 5:45 AM
Microsoft NCE/CSP
Microsoft has announced a change in how customers purchase and manage their licenses through their Cloud Solution Provider (CSP) Program. The program is cal...
Fri, 8 Jul, 2022 at 9:24 AM
Manage Microsoft NCE subscriptions with different renewal dates.
With Microsoft NCE it is possible that you have multiple subscriptions with different renewal dates for the same end customer.     To manage subscriptions...
Fri, 8 Jul, 2022 at 9:00 AM
Error state on tenant level for a Microsoft contract
Zomentum Connect connects with Microsoft CSP to update all the contracts 6 times a day. On rare occasions, we receive a timeout from the endcustomers Mi...
Fri, 8 Jul, 2022 at 9:08 AM
Access denied. You do not have permission to call this a tenant.
    In order to rectify this, we need to check if the MSP still has access to the end customer's tenant. Please follow the below steps to check t...
Fri, 8 Jul, 2022 at 9:26 AM