Microsoft has announced a change in how customers purchase and manage their licenses through their Cloud Solution Provider (CSP) Program. The program is called Microsoft New Commerce, or NCE. Microsoft intends to reduce complexity and provide cost savings for long-term commitments.

As an MSP you will now have 3 billing terms with NCE:
Monthly, Annual, and Tri-Annual. One can opt for any of these or even a combination of these plans, which makes reconciliation even a bigger challenge. Zomentum connect can manage it end to end.

1 - Month Subscription

12 - Month Subscription

36 - Month Subscription

Billing terms


Monthly, upfront

Monthly, Annual, Upfront





Microsoft NCE gives you another advantage: You now have the possibility to combine subscriptions based on the commitment terms.

This adds an extra layer of complexity in managing the contracts/agreements as an MSP.

This means that partners need to map the same M365 product to different services based on term duration. For example:

Microsoft 365 Business with 1-year commitment maps to Service M365 Business (Yearly)

M365 Business with 1-month commitment maps to Service M365 Business (Monthly) 

Zomentum Connect solves this complexity for you. For Legacy CSP customers, all new subscriptions are already being made on NCE since March 1st 2022. And Microsoft will keep pushing for the change.

How to switch from Microsoft CSP to NCE?

  • Open the Microsoft contract of your customer.

  • Click the “Enable NCE support” button

  • Acknowledge the change! Please be aware this change can’t be reverted once you press “Yes”.

  • We automatically calculate the plan and show it in the overview table:

  • Based on this information Zomentum Connect automatically calculates the plan.
    You can check and change this if needed in Configure section:

  • When activating Microsoft NCE you need to configure the service global mapping:

    Note: If you have migrated from Microsoft CSP to Microsoft NCE, you can now even reconcile your licenses with Zomentum Connect This includes licenses for Microsoft 365, Dynamics 365, Power Platform, and Windows 365 offers, plus associated add-ons.