Managing your financials efficiently includes knowing when overdue invoice reminders are sent.

Here’s a simplified explanation of the process for sending overdue reminders:

Overdue Reminder Timing

• Initial Reminder: An invoice is officially marked as overdue the day after its due date. For example, if an invoice's due date is August 1, 2024, it will be marked as overdue on August 2, 2024. The system sends an initial overdue reminder on the second day after the invoice becomes overdue, which would be August 3, 2024.
• Subsequent Reminders: After the initial reminder, additional reminders are sent on a weekly basis. This means if the first reminder was sent on August 3, the next reminders would be sent on August 10, August 17, and so on, until the invoice is paid or otherwise resolved.

Summary

• Overdue reminders are automatically sent two days after the invoice's due date, with subsequent reminders following every week. This schedule ensures that there is a clear day between the due date and the issuance of the reminder, allowing for any last-minute payments to be processed without triggering an overdue notification.

This streamlined process helps maintain clarity and efficiency in managing receivables, ensuring that all parties have a clear understanding of the timeline for payments and reminders. If there are any concerns or further clarifications needed, please feel free to reach out to our support team.