Overview

With this new feature, users can now apply filters to the audit logs for PSA (Professional Services Automation) and CRM (Customer Relationship Management) integrations. This enhancement allows for more efficient monitoring and debugging of synced entities by filtering based on specific use cases and sorting the data accordingly.

New Features

  1. Filter Options:
    • Users can now apply filters to the audit logs based on various criteria.
    • Example: To view only the failed items, users can add a filter with the status set to "Failed".
  2. Sorting Capability:
    • Data in the audit logs can now be sorted based on different columns.
    • This functionality is particularly useful for users who need to debug the sync process.


How to Use the New Filtering and Sorting Features

  1. Navigate to the Audit Logs: Go to Integrations → PSA → View audit logs.
  2. Add a Filter: On the top left corner of the audit logs page, click on the "Add Filter" button to apply your desired filters.

  1. Apply and Sort:

    • After applying the filters, you can sort the data by clicking on the column headers.
      |Example: Filter applied to show failed items, with the status column sorted.



Benefits

  • Improved Debugging:
    • Users can easily isolate and identify issues by filtering for specific statuses such as "Failed".
  • Efficient Monitoring:
    • Sorting the audit log data helps users quickly find the relevant information they need.


This new filtering and sorting functionality enhances the usability of audit logs, making it easier for users to manage and troubleshoot their integrations.