More often than not, the clients face errors that are not replicable via IB while debugging. For such instances it is imperative to collect the network logs/error logs of the browser for the client side.
Given below is the step-by-step guide for capturing network activity logs.
- Click on the page throwing the error and right click on the page to select ‘Inspect’.
- On the right side panel, click on the 'Network' option and then type Ctrl + R or Cmd + R (on a Mac) to start recording network logs.
- Replicate the steps leading to the error.
- As soon as the error shows up, on the right side panel, check in the list items for a message in red. Right click on the row and click on 'Copy' and then 'Copy as cURL'.
- Copy the cURL and paste on a text file and save it.
- Once saved, click on the red icon at the upper left corner to stop the recording. Click on the down arrow to download the HAR file for network logs.
Share the cURL text file and the .HAR file with the engineering team for further investigation.